# Privacy Policy
**Last updated:** [Insert date]
This Privacy Policy explains how British Arena (“we”, “us”, or “our”) collects, uses, and protects your information when you visit or use our website.
## 1. Information We Collect
We may collect the following types of information:
**Personal information you provide**
* Name
* Email address
* Phone number
* Organisation name
* Any details submitted through contact forms, bookings, registrations, or newsletter signups
**Automatically collected information**
* IP address
* Browser type and version
* Device type
* Pages visited and time spent on pages
* Referring website addresses
## 2. How We Use Your Information
We use your information to:
* Respond to enquiries and messages
* Provide and manage services or event registrations
* Send updates or newsletters (if you opt in)
* Improve our website and user experience
* Monitor site performance and security
* Meet legal or regulatory requirements
## 3. Legal Basis for Processing (UK & GDPR)
We process personal data under one or more of the following lawful bases:
* Your consent
* Performance of a contract
* Legitimate interests (such as improving our services)
* Legal obligations
## 4. Cookies and Tracking
Our website may use cookies and similar technologies to:
* Enable core site functionality
* Remember preferences
* Analyse traffic and usage patterns
You can control cookies through your browser settings. Disabling cookies may affect how parts of the site function.
## 5. Third-Party Services
We may use trusted third-party services, such as:
* Analytics providers
* Email marketing platforms
* Event or booking systems
* Payment processors
These providers process data on our behalf and are expected to meet appropriate privacy and security standards.
## 6. Data Sharing
We do not sell your personal data. We only share information when:
* It is necessary to deliver a service you requested
* Required by law or legal process
* Needed to protect rights, safety, or security
## 7. Data Retention
We keep personal data only as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or reporting requirements.
## 8. Data Security
We use reasonable technical and organisational measures to protect your data from unauthorised access, loss, misuse, or alteration. However, no online system can be guaranteed 100% secure.
## 9. Your Rights
Under UK data protection law, you have the right to:
* Access your personal data
* Correct inaccurate data
* Request deletion of your data
* Restrict or object to processing
* Request data portability
* Withdraw consent at any time (where processing is based on consent)
To exercise these rights, contact us using the details below.
## 10. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal data from children without appropriate consent.
## 11. External Links
Our website may contain links to other websites. We are not responsible for the privacy practices of external sites.
## 12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
## 13. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact:
Email: info@britisharena.com