Last updated: 15/4/26
This Privacy Policy explains how British Arena (“we”, “us”, or “our”) collects, uses, and protects your information when you visit or use our website.
1. Information We Collect
We may collect the following types of information:
Personal information you provide
- Name
- Email address
- Phone number
- Organisation name
- Any details submitted through contact forms, bookings, registrations, or newsletter signups
- Automatically collected information:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on pages
- Referring website addresses
2. How We Use Your Information
We use your information to:
- Respond to enquiries and messages
- Provide and manage services or event registrations
- Send updates or newsletters (if you opt in)
- Improve our website and user experience
- Monitor site performance and security
- Meet legal or regulatory requirements
3. Legal Basis for Processing (UK & GDPR)
We process personal data under one or more of the following lawful bases:
- Your consent
- Performance of a contract
- Legitimate interests (such as improving our services)
- Legal obligations
4. Cookies and Tracking
Our website may use cookies and similar technologies to:
- Enable core site functionality
- Remember preferences
- Analyse traffic and usage patterns
You can control cookies through your browser settings. Disabling cookies may affect how parts of the site function.
5. Third-Party Services
We may use trusted third-party services, such as:
- Analytics providers
- Email marketing platforms
- Event or booking systems
- Payment processors
These providers process data on our behalf and are expected to meet appropriate privacy and security standards.
6. Data Sharing
We do not sell your personal data. We only share information when:
- It is necessary to deliver a service you requested
- Required by law or legal process
- Needed to protect rights, safety, or security
7. Data Retention
We keep personal data only as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or reporting requirements.
8. Data Security
We use reasonable technical and organisational measures to protect your data from unauthorised access, loss, misuse, or alteration. However, no online system can be guaranteed 100% secure.
9. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time (where processing is based on consent)
To exercise these rights, contact us using the details below.
10. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal data from children without appropriate consent.
11. External Links
Our website may contain links to other websites. We are not responsible for the privacy practices of external sites.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
13. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact:
Email: info@britisharena.com
Last updated: 22/09/2026